Front of building

Some Important Information for Our Patients

Your First Appointment

Please arrive 10 minutes prior to your appointed time and bring the following:

  • List of all current medication
  • Insurance Information
  • Any x-rays taken by previous dentist, if applicable
  • Current and accurate health history, personal information and consent to examination

Important: all patients under the age of 18 must be accompanied by an adult or guardian for their first visit. Please alert the office if you have any medical conditions that may be of concern prior to treatment such as diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, latex allergies, etc. Or if you are currently taking any medication such as heart medication, aspirin, etc.


X-Rays

If you have x-rays from another dentist, you may request that they be forwarded to our office. If more current x-rays are required, they can be taken at our clinic.


Scheduling

Appointment times are reserved exclusively for our scheduled patients. Please provide a minimum of 2 business days’ notice to make appointment changes without a fee. We appreciate that you provide us with your current phone number, email address and cellular number so we may reach you.


You will also receive electronic reminders by email for pre-booked appointments. When you click the link in your email it will confirm with us that you received your reminder.


Fees and Payment Policies

At Quarry Stonewall Dental Centre it’s important to us that we keep our services affordable. To help make this possible, we request payment on the day of your visit. By ensuring that all services are paid for in this fashion, we’re able to reduce the costs of unpaid accounts, billing service and accounting, and thus keep our fees reasonable and within the Manitoba Dental Association fee guide. We accept cash, cheque, debit, Visa and Master Card.


Continuing Care Recalls

Continuing care recalls are not only important – they’re the key to your dental success! With regular follow-up care, dental disease can be controlled, and in most cases prevented, providing you with beautiful, healthy, strong and functional teeth for life. We will advise you when it is time for your preventive care visit.


Sterilization

Sterilization has become an important concern for everyone. Since the very beginning, Quarry Stonewall Dental Centre has adhered to a rigorous sterilization policy for all drills, hand equipment and surfaces. Any items which cannot be sterilized are always carefully disposed of following use. Should you have any question regarding sterilization, please ask any of our staff members.


Referrals

You are joining a practice where success is primarily based on referrals, as the vast majority of our patients have come to us by the recommendation of a friend. It’s quality dentistry in a friendly caring atmosphere that has made us so popular with our patients. This gives us a great sense of pride, since it is your good health and satisfaction which provides the most important measure of our success. One of the greatest compliments we can receive is to welcome friends you have recommended to our practice.


Thank you

To our current patients – we appreciate the opportunity to serve you and we sincerely thank you for your support and the patients you have referred to us. To our new patients – welcome, and thank you for choosing us as your dental office. Please don’t hesitate to contact us at Quarry Stonewall Dental Centre to discuss any questions you may have concerning our services and policies.


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